Privacy Policy

1. Introduction
Lingora respects the privacy of its users and is committed to protecting personal information. This policy explains how we collect, use, and safeguard data when you use our services. It applies to all website visitors, course participants, and communication recipients. By using our site, you agree to the terms described below.

2. Data Collection
We collect personal information such as name, email, and optional course preferences during registration or contact. Data may also be gathered through cookies, forms, or email interactions. We only request information necessary for service delivery and communication. All data collection follows the principle of minimal and lawful use.

3. Use of Information
Collected data is used to provide course access, respond to inquiries, and improve user experience. We may also use information to notify you about updates or changes in our services. Your data will never be used for purposes outside the scope of this policy. We do not use personal information for profiling or advertising beyond our own offerings.

4. Data Security
We use encryption, secure databases, and limited access to protect your information. All personal data is stored on secure servers with restricted access. Our team is trained to handle data responsibly and lawfully. We regularly review our security procedures to prevent unauthorized access or misuse.

5. Third-Party Sharing
Lingora does not sell or rent personal data to third parties. Information is only shared when legally required or with services necessary for site operation (e.g., hosting providers). These third parties are contractually obligated to maintain confidentiality and data security. We remain responsible for the proper handling of your data.

6. Data Retention
We keep personal data only for as long as it is needed for the stated purposes. Users may request deletion of their information at any time via email. Some data may be retained for legal or administrative reasons. Once retention periods expire, data is securely erased or anonymized.

7. Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also withdraw consent for data processing at any time. Requests can be made via email, and we aim to respond within 7 business days. We do not charge fees for processing these requests.

8. Updates to This Policy
We may update this Privacy Policy to reflect changes in law or our services. All updates will be posted on this page with the revision date. Users are encouraged to check periodically for changes. Your continued use of the site after updates implies agreement.

📍 Address: 1 Raikes Rd, Johannesburg, 2001, South Africa
📞 Phone: +27 64 174 9523
📧 Email: [email protected]